As a Product Designer on our Customer Relationship Marketing team, you will tie together the holistic Cajline experience from on-site and in our apps to off-site in emails and push notifications
You will create and iterate on key flows that intertwine closely with the product experience; think receipt emails, messaging between buyers and sellers, on-boarding, and personalized recommendations. You will also push our email design systems to be flexible, beautiful, and sustainable. This role will be part of a full product team with a product partner and engineers, and will work closely with marketing and brand design.
You will actively contribute to our customer-centric design vision, champion our toolkits and design standards, and own design execution to support growth-oriented business goals. We will trust you to champion customer needs and to maintain a clear understanding of those business goals throughout the lifecycle of every project you work on. This is a full-time role.
About the Role
- Make people-centered design decisions informed by data and user research
- Think strategically about rolling out designs in small steps to validate your assumptions.
- Turn challenging workflows into simple, usable and elegant experiences
- Share work with fellow designers, giving and receiving feedback.
- Help shape your team's roadmap by understanding and advocating for the needs of our Buyers and Sellers.
About You
- Have 3+ years of product design experience
- Have a basic understanding of the constraints of email and mobile design with willingness to learn, and are able to create inspiring and fresh mobile-first designs within those constraints.
- Understand and are passionate about the role of design systems and brand identity in communicating with customers.
- Believe that business, product, and design decisions are inextricably linked.
- Have excellent visual design skills and can use them to meet strategic goals
- Can demonstrate working understanding of HTML and CSS
- Delight in drawing up quick sketches, animated prototypes, and experiments to validate ideas.
- Value quality with an eye for detail in what you make and how you make it.
- Give and receive honest, thoughtful feedback
- Are unafraid to change your opinion in the face of new information you have strong beliefs, but you're open-minded.
- Are an excellent collaborator and self-starter, explaining design decisions openly and confidently, regardless of the audience.
- Are willing to work outside your comfort zone
- Are eager to practice human-centered design across the customer journey
- Advocate for the importance of research-informed design, and have partnered with research teams or better yet, led research yourself to inform product thinking
- Are super excited about growing your skills to the next level.
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